Office Information

We are here for you at these times:

Mon-Thu: 8:00am - 4:30pm

Or by appointment.

Do you want to make an appointment?
 

Simply contact us by phone at 250 748 6865 or directly by using our contact form.

Emergency?

Dental problems don't always happen during normal business hours. 

Should you require emergency dental service,
please call the office at the above number.

Payment 

We accept most insurance plans. Please bring your insurance card during your visit. In addition, we accept Visa, Mastercard, Interac, cash, or cheque.
Please note all fees not covered by the insurance plan are the responsibility
of the patient.

Are You Covered? Dental Plan Information
 

Cancellation Policy

Your dental appointment is considered confirmed at the time of booking. We will do our best to contact you with a courtesy reminder, however, it remains your responsibility to make sure that you arrive for your appointment on time. 

​We are happy to change or cancel your appointment if you provide us with a minimum of 24 hours notice. This notice allows other patients the opportunity to reserve this time. 

If you provide us with less than 24 hours notice or if you do not show up to your scheduled appointment, we reserve the right to charge a missed appointment fee as set out by the BC Dental Association. In extenuating circumstances, the fee may be waived. 

In the event there is a pattern of missed appointments, we will assess the history and a decision will be made on how we will proceed with potential future appointments. 

Note: Insurance companies do not cover fees for missed appointments, therefore all missed appointment fees are the responsibility of the patient. 

Interesting Facts from A to Z

We want the best for your teeth. That's why we have put some information together here to help you the next time you visit our practice. It can also help you understand more about prevention and other dentistry topics.

Preventative care: At least every 6 months

If you take special care of your teeth and they are in good condition, you should come to see us for a checkup at least twice a year. If your teeth are predisposed to problems, you should be on the safe side and make an appointment for preventative care regularly.

Our tip: Come in for a consultation and make the next appointment after each visit.

CDA Exam Overview

Start 'em early

Proper oral hygiene habits are learned early. As soon as your toddler can manage a toothbrush (24-30 months), supervised brushing instructions can create beneficial habits that last a lifetime.  Remember, children under 6 should be supervised at all times as swallowing toothpaste can be harmful.

We recommend a first dentist visit somewhere in the second year.  Establishing regular visits at a young age has proven to improve the health and stability of adult teeth.